Q: What is BAK?

BAK is the professional in all kinds of tool parts, such as Power Tool Parts, Generator Parts, air compressor parts, engine parts, garden tool parts manufacturer and exporter. With 8 year’s manufacturing and trading experience in power tool industry, we offer higher quality products with better services.

Q: What’s your benefits?

Fixing things just makes sense. Now with an inexpensive replace part make your faulty expensive machine work again. With the support of BAK makes your business easy and lower the cost. Both for retail and wholesale,we offer all kinds of high quality spare parts for world famous brands , willing to become your reliable business partner.

Q: What brands are available on Bakparts?

Bakparts.com has replace parts for all major brands, including Bosch, Makita, Hitachi, HIlti, Dewalt, Metabo, Crown Skill,Stihl and many more.

Q: How can I become a member of Bakparts? And what’s the benefit?

To become a member of Bakparts, you need to register, click here http://www.bakparts.com/login.php to fill a form. And as a member of our web, you will be informed when there is new arrivals and special discounts.

Q: How can I search the items I need?

We offer 4 easy ways for you to reach your needs. 1、Search by brands 2、Search by machine model number 3、Search by part number or any key words 4、Search by categories If tried all above ways still can’t find the item, you can contact us directly. Call us at 0086 576 80256655 / 0086 0576 80201999 Fax us at 086 576 80256656 Send us E-mails to: Sales@tzbak.com Your require will be immediately proceed.

Q: Where can I download the drawings and parts list for reference?

Firstly click the button “SHOP BY MACHINE”,find the certain model you need, enter the page, then click “DOWNLOAD” button to download.

Q: How to place order on Bakparts?

We offer “QUICK ORDER” for you, firstly search the items you want,then add them to the shopping cart, when all items are in the cart, please click “QUICK ORDER”button,on the QUICK ORDER page, here you see the items in cart, and enter the quantity or chose to delete.Then fill in the form to send the inquiry,your requires will be timely proceeded. Confirmations will send to your E-mail. (this is for wholesale buyers) * If you want small amount of different parts, please check our online retail shop：http://www.aliexpress.com/store/535400. Do not know how to buy from AliExpress online shop？Click here _how to buy from Aliexpress page__ for reference.

Q: Can I get free sample from Bakparts?

Yes, click here ask for free samples page to send your require, we will check and send response to your mail.

Q: Can I customized the packing?

Typically we use white box for packing, also we can OEM the color box according to your requires.

Q: What payment methods are accepted?

We accept payment terms including: Bank wire transfer,Paypal, Western Union, L/C,Money Gram Escrow, MasterCard, Visa and more.

Q: What are the delivery methods?

1、You can choose by sea shipment by vessel , air freight or highway transportation(some of the area). 2、Or you can choose by international express,currently you can choose from the following express shipping options: UPS, FedEx, DHL, TNT, EMS, e-EMS, ePacket, China Post Registered Air Mail, China Post Air Parcel, China Post Ordinary Small Packet Plus, HongKong Post Air Mail, DHL Global Mail and S.F. Express.

Q: How much will the shipping cost be?

It depends on the amount of goods and the shipping method you choose. We will calculate the shipping cost and inform you.

Q: What is the delivery time?

This depends on the products. Typically standard products are delivered within 5-25 days. The delivery time of the special products(customized products) is according to the time of completing the products.

Q: Are the products covered by a warranty?

Yes. All our products carry a full 1 year major parts warranty without quick-wear part.

Q: In the event of a problem can fix the products for us?

Yes. Help can be given either over the phone by sending the fix parts to you, or we will requires you to send products back to us for fixing.

Q: Can I be a distributor of Bakparts?

Yes,we welcome distributors from all over the world to cooperate, there will be an evaluation fist, contact us for further information.

Q: Do not find an answer in above? Contact us directly, we are ready to solve your problems.

Call us at 0086 576 80256655 / 0086 0576 80201999 Fax us at 086 576 80256656 Send us E-mails to: Sales@tzbak.com Your require will be immediately proceed.

Q: How can I visit BAK?